Refunds & Cancellation

In all matters related to cancellation of policy, the customer is bound by the following terms and conditions of the cancellation policy and expected to adhere to the rules and regulations mentioned therein. The amount of package cost to be borne by the customer will depend on the cancellation stages, which depends on the number of days before the departure date.

Cancellation made 45 days or more days prior to departure

In cases where cancellation is made 45 days or more days prior to departure, the customer will have to bear 25% of the package cost which will be considered as a penalty.

Cancellation made 22 to 30 days prior to departure

In cases where cancellation is made 22 to 30 days prior to departure, the customer will have to incur 50% of the package cost as a form of penalty.

Cancellation made 16 to 29 days prior to departure

In cases where cancellation is made 16 to 29 days prior to departure, the customer will have to bear 75% of the package cost as a penalty on cancellation.

Cancellation made 15 days prior to departure

In cases where cancellation is made 15 days prior to departure, the customer will have to bear 75% of the package cost which he will have to bear as a penalty.

NOTE : For cancellations related to Flight tickets

It should be remembered that YOHO Travels is not responsible for the cancellation of flight tickets, as the policies surrounding them are strictly governed by the cancellation policies of the respective airlines. Any service booked by the customer of a non-refundable nature will remain non-refundable irrespective of the cancellation stage, following which the customer will have to incur the full costs of the cancellation.